FREQUENTLY ASKED QUESTIONS

You’ve Got Questions - We’ve Got Answers

WHAT ARE YOUR OFFICE HOURS?

We are available Tuesday, Wednesday and Thursday from 8-3 pm and evening and weekends by appointment.

HOW MUCH IS THE DEPOSIT AND IS IT REFUNDABLE?

We require 1/2 of the total package cost to hold the date. The deposit is non-refundable. The remaining balance is due 2 weeks before the event.

DO YOU ACCEPT CREDIT CARDS?

We accept Visa, MasterCard, American Express and Discover.

WHEN IS OUR FINAL PAYMENT DUE?

Your final payment, along with your final count and all final details, is due 2 weeks prior to your event. Please call 4 weeks before your event to make an appointment.

DO YOU REQUIRE A SECURITY GUARD?

All receptions/events serving alcohol require a security guard or off duty police officer. You must book the security guard or police officer and are responsible to pay their fees.  Once you do, just inform us of the officers contact information.

DOES HARMONY SPRINGS ALLOW SMOKING?

Harmony Springs is a nonsmoking facility. However, we allow smoking in designated smoking areas outside the building.

CAN WE HAVE OUR CEREMONY AT HARMONY SPRINGS?

Yes you can! The main hall is available for rental or you can use our grounds outside.

CAN WE BRING DECORATIONS?

Yes! But nothing can be taped, nailed, or stapled to the walls, wood, or windows, and no confetti or similar things that are sprinkled may be used. 

CAN YOU CREATE A SMALL, INTIMATE SETTING AT YOUR VENUE?

Absolutely! Our space is flexible enough to accommodate a small intimate ceremony or reception without feeling like the venue is too large.

WHEN CAN WE SETUP OUR EXTRA DÉCOR AND FAVORS?

Thursday between 10am and 2pm is the designated time for you to decorate for your event.